FAQ

Do you have a workshop/showroom & can I visit?

Yes we do have a workshop space, however, this is within a very large complex with other local businesses sharing the spaces surrounding our area, so due to commercial building insurance in the case of an injury plus the risk of potentially disturbing our fellow small businesses, unfortunately we can't show members of the public through. 

We can arrange to meet for quotes and commission meetings in the local Launceston area, please don't hesitate to call/message us and arrange a time - 0418577300 - Brandon


Are your products mass produced?

No, although we sometimes do make batches of some products (to keep our pricing competitive and our business viable) generally, if a product is not already in stock it's made to order and therefore would usually ship within 10-14 business days.


Are you a small business?

Yes, we are a husband and wife team who enjoy working together and love making quality products.


When should I expect my purchase to arrive?

Many of our timber products are made to order so your unique piece may take a little longer to get to you than you might like but rest assured, it will get there and if you love handcrafted products, we guarantee you'll love it.


Can I ask a question?

You certainly can, just hit us up on the contact page.


Can you ship outside of Australia?

This can be arranged, just message us on the contact form with the details of what you want to purchase and where it's got to get to and we will work it out for you.


Do you make custom pieces?

Yes we do, from vanity units to stair cases and everything before, in between and after. Have a look at the Commissions/Collaborations page or use the contact page to find out more.